My Writings

The Lesson of Church History

One of my first books, and certainly my first introduction to church history. What an experience! It is so sad to have lived in the dark all one's life, only to be suddenly thrust into such a rich and engrossing epic. Beyond an exposure to unfamiliar names like Cyprian and Ignatius, Wycliffe and Luther, McCheyne … Continue reading The Lesson of Church History

Can we resolve the high attrition rates in Contact Centers?

Photo by Arlington Research on Unsplash It is no longer news that call centres or contact centres have a high attrition rate. A recent survey discovered an average of 42%, while other authorities put it at between 30-45%, with many centres experiencing a much higher figure. Not only is this a problem for the contact centre; it is a challenge … Continue reading Can we resolve the high attrition rates in Contact Centers?

A Note on the late Gordon Fee and his Book

Gordon D. Fee (1933-2022) ‘Passionate scholar’ need not be an oxymoron. Gordon Fee, who died on Tuesday at the age of 88, exemplified this in his career and teaching. The book he co-authored with Douglas Stuart, How to Read the Bible for AlI Its Worth (now in its fourth edition), has been very helpful in showing how … Continue reading A Note on the late Gordon Fee and his Book

Book Note: Margaret Thatcher’s the path to power

The Path to Power, HarperCollins (1995), 656 pages I just finished reading Margaret Thatcher's memoir, The Path to Power (actually, it's the second volume. The first volume was The Downing Street Years). For long I had esteemed her. Not only was she the first lady to lead a major Western democracy, she did so at … Continue reading Book Note: Margaret Thatcher’s the path to power

Joseph’s Tears

Joseph Accused by Potiphar's Wife by Rembrandt. Source: WikiArt Only remember me, when it is well with you, and please do me the kindness to mention me to Pharaoh, and so get me out of this house. For I was indeed stolen out of the land of the Hebrews, and here also I have done nothing that they … Continue reading Joseph’s Tears

Noah and the new creation

The post-flood world God’s covenant with Noah (Genesis 9) was, as it were, with a restored humanity. Something like an Adam & Eve 2.0, but this time with a whole family. The language of fruitfulness and multiplication shows this (v. 1), as well as the extension of human diet to include meat and other animal … Continue reading Noah and the new creation

A Birthday Reflection

Upon resumption at work in October, 2021 The years go by so quickly. Another 12 months gone, and I am left wondering where it went. How was it spent? How was it used? I am grateful for the blessings God has bestowed over the past year, his favours towards my wife and children, and his … Continue reading A Birthday Reflection

Who is Jesus?

Photo by Edward Cisneros on Unsplash We cannot answer this question without first asking who God is. And according to scripture, God is the being who created all things and on whom all things depend (Genesis 1:1; Acts 17:24-28). Jesus is the Son of God who came into the world to redeem it. Here are … Continue reading Who is Jesus?

Contact centre agent

Your Contact Centre is not the Problem, but a Symptom

Photo by Charanjeet Dhiman on Unsplash Contact Centres are often in the news. They receive much bad press, both from customers and company management. There are often complaints of missed and unreturned calls, rude and uncaring agents, ignorance of processes, delayed responses to mails, and many others.  The typical response is to drill down to specific  cases and … Continue reading Your Contact Centre is not the Problem, but a Symptom

Brethren, Pray for Nigeria

Flag of Nigeria Since the beginning of the year, I have followed the schedule for praying for the nations of the earth as published by Operation World. Today, I get to pray for my own country, Nigeria. Nigeria is a special and strategic country in Africa. This is not an attempt at nationalistic pride; it … Continue reading Brethren, Pray for Nigeria