The perennial significance of customer service

It is the age of AI and block chain. New technologies and business tools spring up around us like plants in the rainy season. And in a highly competitive world, such as the business terrain is, the successful organization must be quick to learn about the newest development. Not only must it know about the … Continue reading The perennial significance of customer service

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Disengaging business partners without alienating customers

Many companies operate a business model which involves a partnership with other businesses. For instance, a retail outlet sells items to its customers which are produced and supplied by other organizations. A health maintenance organization (HMO) provides access to healthcare for its enrollees through a network of healthcare providers. A restaurant or fast food chain often … Continue reading Disengaging business partners without alienating customers

How Jesus turned the world upside down

The problem with the world is not its diversity - social, ethnic, or otherwise. I am white, he is black; I belong to society's elite, he is a poor farmer; I speak Yoruba, she is Fulani. No. The problem arises when love and service are left out and the elements of power and superiority are … Continue reading How Jesus turned the world upside down

Book Review: Business as Mission by Michael R. Baer

Can Business be more than an enterprise for the generation of profit? Is there a higher purpose to this human activity? This book argues that there is. Business as Mission, according to the author, is an attempt to "explore how companies can align with God's purpose and bring him glory." This journey flows from the … Continue reading Book Review: Business as Mission by Michael R. Baer

The Purpose of Business

What is the purpose of Business? In a conference presentation Jeff Van Duzer, former Dean of the Seattle Pacific University (SPU) School of Business and Economics,  identified a twofold purpose for business. He described it as God's Mission Statement for Business in general. Business exists to create opportunities for individuals to express aspect of their … Continue reading The Purpose of Business

The Christian Worldview of Business

Christ is king of all creation.  He rules over the universe as Mediator. As the great  Dutch theologian Abraham Kuyper declared in his inaugural lecture, “There is not a square inch in the whole domain of our human existence over which Christ, who is Sovereign over all, does not cry: 'Mine!' ". As his followers … Continue reading The Christian Worldview of Business

Book Review: Business for the Glory of God

Is business a necessary evil? Contemporary spirituality tends to think 'yes'. But this little book by Wayne Grudem argues otherwise. And he does so from Scripture. According to the author, business is a calling that not only caters to man's good, but also brings glory to God.  Essentially, business is the process of creatively using … Continue reading Book Review: Business for the Glory of God

The Essence of Business

I saw a man yesterday morning making concrete blocks. He was mixing sand, cement and water, and pouring the mixture into a mould. Then he would turn the mould upside down, lift it up, and out came the block. It would be left to dry out in the sun with all the others that were … Continue reading The Essence of Business