The perennial significance of customer service

It is the age of AI and block chain. New technologies and business tools spring up around us like plants in the rainy season. And in a highly competitive world, such as the business terrain is, the successful organization must be quick to learn about the newest development. Not only must it know about the … Continue reading The perennial significance of customer service

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Disengaging business partners without alienating customers

Many companies operate a business model which involves a partnership with other businesses. For instance, a retail outlet sells items to its customers which are produced and supplied by other organizations. A health maintenance organization (HMO) provides access to healthcare for its enrollees through a network of healthcare providers. A restaurant or fast food chain often … Continue reading Disengaging business partners without alienating customers