Writer. Editor. Trainer
A customer service strategy is your roadmap describing how your organization or business will provide excellent service to your customers. While this strategy will be largely driven by your customer service team, it requires company-wide support and adoption. Here we go. 1. Set a compelling vision I'll begin with a vision, which captures the future … Continue reading Designing a Customer Service Strategy
Wakanda Forever! When Marvel Studio's Black Panther was released in 2018, it earned $75.8 million on its opening day. Since then, the movie has earned a total of $1.347 billion worldwide, is on record as the ninth-highest grossing film of all time, and is the highest grossing film by a black director. An engrossing blockbuster, … Continue reading Wakanda: A Modern African Dream
On this day, 10 years ago, I started my first job. Graduating from the University of Ilorin in 2006, I had my youth service in Cross River State in 2007. Then I sought for a job throughout 2008 but could not get any. Finally, I came to Lagos. My brother helped submit my CV … Continue reading Thankful for 10 years of work
Dayo Adewoye 